Brunswick haven't taken into account that I've done half my HNC in Newtownabbey, so as far as they're concerned I've done my 2nd year but not my 1st (that doesn't seem strange to them for some reason).
I've had to ring Newtownabbey and spent ages on hold there only to be told that they don't have any record of me at all, I then got put on hold for ages again to be then told that I would have to ring University of Ulster as the HNC was in collaboration with them.
Right so I ring them. Had to speak to 3 different people before I got to the right department, only to be told that their systems were down, she had to take my details to post out a transcript request form, and that I'd have to pay for the privilege of seeing results that I never even got in the 1st place! The lady was really nice though and very helpful so the phone call itself wasn't too bad but just the fact that I've to pay for something I never got is bugging me!!!!!
All this just for a bit of paper that says I've finished the HNC and that I've passed the course.
